Customer reviews

What our customers are saying:

Excellent

Very good!!!
Hotel guest
12-Jul-2017

Hotel response

Dear Mr. Novikov, thank you for choosing hotel Suite Home and sharing your generous review with other travellers. We are delighted to read that you found your stay with us a very good one and we are hoping to welcome you back in the nearest future. Kind regards, Sarka Traubova, Guest Relations Manager/Front office

Excellent

The castle view suite is spectacular! The best rooftop view in the city! We had several local friends visiting us in our suite during our 10 day stay and they all raved about the incredible view that we had of the castle. Also the suite is extremely spacious and clean. We had 3 bedrooms, and actually it is more like an apartment. There are 2 bathrooms which was a nice luxury! The staff was very helpful and friendly. Free delicious breakfast every morning was another bonus. We will definitely stay here again when we return to Prague. I can't imagine a more perfect hotel.
DEBBY HRADEK
1-Jul-2017

Hotel response

Dear Mrs. Hradek, thank you for choosing Hotel Suite Home during your recent trip to Prague and sharing your generous review with us. We are delighted to read that you truly enjoyed your stay with us, especially spacious Castle view Suite and complimentary breakfast. We are looking forward to welcome you back in the nearest future. Kind regards, Sarka Traubova, Guest Relations Manager/Front office

Very good

The stayed in room 602 on the top floor with a roof terrace. The furnishings are a little dated but clean and functional and in our opinion did not detract from a very enjoyable stay. We would have no hesitation staying here again. Staff are very helpful and polite and happy to deal with any questions or requests we made.
Kenneth Sturrock
4-Apr-2017

Hotel response

Dear Mr. Sturrock, thank you for choosing hotel Suite Home and dedicating your time to Post sucha generous review. We are looking forward to welcome you back in the nearest future. Kind regards, Sarka Traubova, Guest Relations Manager/Front office

Excellent

Such huge apartments. We were in a superior suite on fifth floor, with balcony. The quietest hotel. No noise. Views of Prague skyline were wonderful. Such large comfortable beds. Hot shower, plenty of water. The bedroom was huge with plenty of storage for clothes and luggage. Lovely lounge with kitchen, including cooker, small freezer, fridge, dishwasher. Staff all helpful. Room serviced each day. Good restaraunts close by. Highly recommend it. Will definitely return.
Joyce Errington
15-Dec-2016

Hotel response

Dear Mrs. Errington, let me first thank you for choosing our hotel and sharing such a generous review. We are delighted to read you trully nejoyed the hotel lay out and room equippment. Your kind words mentioning our helpful staff mean a world to us. I wish you all the best in 2017 and I am looking foward to welcome you back in the nearest future. Kind regards, Sarka Traubova, Guest Relations Manager/Front office

Excellent

Carlos was absolutely amazing. The hotel was superb, and te breakfast was really very ood!!!
Hotel guest
6-Dec-2016

Hotel response

Dear Mr. Fichera, let me first thank you for sharing such a generous review with other travellers. We are delighted to read you trully enjoyed your stay with us, especially mentioning our delicous breakfast. It is really great you found Carlos very helpfull. Your words of appreciation mean a world to us. We are looking forward to welcome you back in the nearest future. Kind regards, Sarka Traubova, Guest Relations Manager/Front office

Excellent

The staff was very friendly and helpful. We had our 10 month old daughter which they provided a crib for her. The suite we booked was spacious and warm. Breakfast was tasty with eggs/bacon cooked to order. Their taxi drivers were courteous and very familiar with the area. We always felt safe in their vehicles and they were always fair with the fare. This place is highly recommended.
Tyson Hendreschke
5-Dec-2016

Hotel response

Dear Mr. Hendreschke, let me first thank you for choosing our hotel during your recent trip to Prague and sharing your experience with other travellers. We are delighted to read you kind words, especially mentioning our spacious and warm rooms, delicious breakfast and reliable drivers. We are looking foward to welcome you in the nearest future. I wish you all the best in 2017. Kind regards, Sarka Traubova, Guest Relations Manager/Front office

Very good

It was a very nice stay at your hotel. Will definitely choose the hotel for my future visits to Prague.
DEEPESH DONGRE
2-Dec-2016

Hotel response

Dear Mr. Dongre, let me first thank you for choosing our hotel during your Prague visit. We are delighted to ready ou truly enjoyed your stay with us. We are looking forward to welcome you back in nearest future. I wish you all the best in 2017. Kind regards, Sarka Traubova, Guest Relations Manager/Front office

Excellent

I really enjoyed the stay and was pleasantly surprise. Your staff is extremely friendly and helpful. You should give them all a raise. The only comment (or suggestion) would be in terms of your welcome amenities. Instead of the pieces of chocolate covered nuts, I would suggest to provide individually wrapped candies. The chocolate nuts give an impression of very inexpensive item.
Marketa Kubickova
23-Oct-2016

Hotel response

Dear Mrs. Kubickova, let me first thank you for choosing our hotel during your recent trip to Prague and sharing your kind words with other travelers. We are delighted you found our staf friendly and helpful. Your words of appreciation mean a world to us. I thank you for your suggestion of the new welcome treatments. I passed it to our general manager. I sincerely hope you had a wonderful holiday in Prague and I am looking forward to welcome you back to our hotel. Kind regards, Sarka Traubova, Guest Relations Manager/Front office

Excellent

The only place to stay in Prague! This was my 8th visit to Suite Home, 2nd this year. We will only come to Prague if we can stay here as it is so perfect! We love the apartments, breakfast is excellent with so much choice, and the staff are very friendly and attentive. We will be back soon!
Rob James
30-Sep-2016

Hotel response

Dear Mr. James, let me first thank you for choosing our hotel and sharing your review with other travelers. We are delighted to read your kind words, especially mentioning our hotel staff, wide selection of breakfast and spacious apartments. We are looking forward to welcome you back in the nearest future. Kind regards, Sarka Traubova, Guest Relations Manager/Front office

Excellent

The single roll away bed was uncomfortable. You could feel the springs in the bed. Otherwise the accommodations were wonderful. And everyone was very friendly.
Hotel guest
4-Aug-2016

Hotel response

Dear Mrs. Nakamitsu, let me first thank you for choosing our hotel for your trip to Prague and sharing your review with other travellers. I am sorry to read you had the troubles with our roll away bed. I am sure if you had reported it to our reception staff we could find another one for you. Nevertheless, I sincerely hope you had a great time in Prague and we would be delighted to welcome you back. Kind regards, Sarka Traubova, Guest Relations Manager/Front office

Excellent

Very nice room. Clean, comfortable & cool. Hotel staff was excellent ESP Sharka & Oxsana.
Hotel guest
19-Jul-2016

Excellent

Wir hatten einen tollen Aufenthalt in Prag und besonders im Hotel Suite Home. Die Mitarbeiter waren alle sehr sehr zuvorkommend. Wir können das Hotel uneingeschränkt empfehlen. Die Lage ist sehr gut und man ist nach einem kurzen Spaziergang an allen wichtigen Orten.
Hotel guest
25-Apr-2016

Hotel response

Dear Mr. Schubert, let me first thank you for choosing our hotel for your recent trip to Prague. We are delighted to read your kind words towards our staff and location. We would be delighted to welcome you back soon. With kind regards, Sarka Traubova, Guest Relations Manager/Front office

Excellent

Perfect place,location,attentive staff,buffet breakfast what more can we ask?the only downside is we have to leave.
Leengielie Walton
12-Mar-2016

Hotel response

Dear Mrs. Walton, let me first thank you for having you as our guest. I will definitely share your kind words with the entire hotel team, as I am sure they will be equally pleased to know their efforts are noticed and appreciated. We are looking forward to welcome you back soon. With kind regards, Sarka Traubova, Guest Relations Manager/Front office

Excellent

It was very amazing time . I like it so much And for sure i will come back soon . Serbia very friendly And helpful .
Edyta Czarnecka
26-Feb-2016

Hotel response

Dear Mrs. Czarnecka, let me first thank you for your time and posting such a generous review. I am delighted that we made your stay a memorable one. I am looking forward to welcome you back in nearest future. With kind regards, Sarka Traubova, Guest Relations Manager/Front office

Very good

Great value for money which is really what I look for overall. Location was great, breakfast was good, apartment had all you needed. Only thing I would ask for, having two kids, a list of TV channels in the room would be helpful, but its a minor point. Would stay again. Milosh on the reception desk was very friendly and very helpful, apologies if I have misspelt your name :-)
Hotel guest
9-Jan-2016

Hotel response

Dear Mr. Faulkner, let me first thank you for choosing our hotel for your stay in Prague. We are glad to see that you have enjoyed the great price and location and I am going to send your regards to Milos. I regret to hear that you have missed a list of TV Channels. We are going to change this little absence. Hoping to have the opportunity to welcome you back to Prague and to hotel Suite Home. With kind regards, Sarka Traubova, Guest Relations Manager/Front office

Very good

Was expecting a better view from the balcony but very helpful staff and plenty of space in the apartment.
Hotel guest
11-Nov-2015

Excellent

The staff were wonderful and were very helpful with anything we required. The apartment was lovely with high ceilings. Close to town. Walking takes about 10 minutes. Lovely area. So peaceful. We enjoyed our stay in Prague and the apartment.
Hotel guest
29-Oct-2015

Hotel response

Dear Mrs. Olowofoyeku, thank you for taking time to post this review. We are very pleased by your kind words. It sounds like you really enjoyed your stay. We do hope you will have another chance to visit Prague and we would be happy to welcome you again in our hotel. With kind regards, Sarka Traubova, Guest Relations Manager/Front office

Excellent

Great apartment style hotel, rooms spacious clean and modern. Second stay in last 3 years. Location is close to metro and walking distant to old town, Charles bridge, wenslelas square and Jewish quarter.All staff are very helpfull, and the conceigne service will help you with booking taxis, restaurant reservations and trips. Free wifi, and air conditioning.
Chris Knowles
17-Aug-2015

Hotel response

Dear Mr. Knowles, Thank you for staying at Hotel Suite Home Prague and dedicating time to post your comment. We are glad to hear that you have enjoyed our location and the service provided by our staff, your kind words mean a lot to us. We are looking forward to welcome you in our hotel in nearest future. With kind regards, Sarka Traubova, Guest Relations Manager/Front office

Excellent

Very friendly and helpful staff. Clean and comfortable rooms with air conditioning.
Ty Evans
6-Jul-2015

Hotel response

Dear Mr. Evans, thank you very much for review. We are grateful for the time you spend on it. We enjoy all your kind words about our hotel and we are pleased by your compliments about staff. I am looking forward to welcome you back soon. With kind regards, Sarka Traubova, Guest Relations Manager/Front office

Very good

Great hotel to stay at. Good location .within walking distance all places. Very helpful staff. Improvements -the kitchen needs dishwashing liquid and dish cloth or brush so guest can hand wash own dishes. Don't want use dishwasher when only use few cups. Lounge needs curtain when used as second bedroom. Very nice staff and hotel would stay again and recommend to other people.
Hotel guest
15-Jun-2015

Hotel response

Dear Mary, thank you for your feedback, which is important for us, so we can see the guest recommendation and comments to improve our services. We do not have a dish sponge in the rooms because the housekeeping staff do wash it for you during the daily room cleaning. However we do plan a reconstruction of the rooms with new concept so most likely it will change. We are glad that you enjoyed your stay in Prague and at the hotel Suite Home and we will be very happy to welcome you or your friends again. Yours sincerely, Petr Kosour


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