Hotel Suite Home Prague **** Prague 1

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TripAdvisor Award 2015
TripAdvisor Award 2015
Hotel Suite Home was awarded as 2nd Top Hotel for Families in the Czech Republic
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Beer Spa Beerland - NEW
Beer Spa Beerland - NEW
Experience a classic Czech treatment based on the exclusive use of natural ingredients
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Customer reviews

What our customers are saying:

  • Hotel guest

    Rating:

    15-Jun-2015
    Great hotel to stay at. Good location .within walking distance all places. Very helpful staff. Improvements -the kitchen needs dishwashing liquid and dish cloth or brush so guest can hand wash own dishes. Don't want use dishwasher when only use few cups. Lounge needs curtain when used as second bedroom. Very nice staff and hotel would stay again and recommend to other people.


    • Hotel response

      Dear Mary, thank you for your feedback, which is important for us, so we can see the guest recommendation and comments to improve our services. We do not have a dish sponge in the rooms because the housekeeping staff do wash it for you during the daily room cleaning. However we do plan a reconstruction of the rooms with new concept so most likely it will change. We are glad that you enjoyed your stay in Prague and at the hotel Suite Home and we will be very happy to welcome you or your friends again. Yours sincerely, Petr Kosour


  • Sarah Schaub

    Rating:

    7-Jun-2015
    This is a comfortable, clean, friendly hotel. Comfortable bed, AC works well, nice bathroom, more than adequate kitchen, courteous reception, plentiful breakfast. Only down side is the neighborhood is noisy with drunk tourists late at night.


    • Hotel response

      Dear Sarah, thank you for your reply. We are happy that you enjoyed your stay in our hotel Suite Home. We are working hard as a team to fulfil all our client´s wishes. We are sorry for the noise you experienced. We are trying keep them all quiet. We will be very pleased to welcome you or our friend back soon. Have a nice day, Petr Kosour


  • Hotel guest

    Rating:

    17-May-2015
    Great location, great facilities and fantastically wonderful staff! Some minor points of improvement: -A shame I could smell the breakfast in my apartment on the 4th floor, even though the breakfast was in the basement. Perhaps the kitchen needs a new vent? -The kitchen in the apartment needs a can opener, a bottle opener (for beer bottles) and a sharp knife. Other than that I was very pleased with my stay and would definitely hope I could return to your hotel next time I visit Prague.


    • Hotel response

      Dear Mrs. Skov, thank you for your review. We are glad you enjoyed your stay in our hotel. We do work hard as a team and train our staff regularly, so we all provide the best service for our customers. Thank you for pointing out some details. We plan a soft reconstruction and a new equipment of all the rooms. I can assure you next time it will be just perfect! Thank you and hope to see you again. Petr Kosour Front office manager


  • Hotel guest

    Rating:

    21-Jan-2015
    Excellent in every way. Clean, warm, spacious and comfortable. Breakfast was comprehensive and well served. I have used many hotels all over UK and Europe and I have no trouble recommending this one.


    • Hotel response

      Dear Mr. Tun, thank you for your feedback. We are happy you enjoyed your stay in our hotel and in Prague. We work hard as a team to ensure our guest have this amazing experience possible. Our great breakfast, services and tidiness is well known between our customers. Thank you and we will be looking forward to accommodate you again. Yours sincerely, Petr Kosour


  • Cormac Ryan

    Rating:

    1-Dec-2014
    We really enjoyed our stay at this hotel! The staff were very pleasant and friendly, the rooms were spacious and well-equipped, and the breakfast was lovely. Thank you Hotel Suite Home Prague! We look forward to returning in the future, and recommending you to all our friends.


    • Hotel response

      Dear Mr. Ryan, thank you very much for such a great feedback. We are pleased you enjoyed your stay in our hotel and in Prague. We work hard to make the stay for our guests as pleasant as possible. Please feel free to contact us directly in the future and we will be more than happy to welcome you back and give you the best price. Have a nice a lovely X-mas. Best RGDS, Petr Kosour


  • Hotel guest

    Rating:

    13-Oct-2014
    We like this hotel so much.Breakfast could be better


    • Hotel response

      Dear Mrs. Hambardzumyan, thank you for your comment. We value your feed back very much. We are glad you enjoyed your stay in Prague and in our hotel. We are sorry if the breakfast did not satisfy you expectation. We keep improving our services and equipment. We serve fresh pancakes, eggs, bacon, sausages, juices, home made cakes etc. If you have any other suggestion, please let us know. We will be grateful for any improving ideas from our guests. Thank you and have a nice day, Best RGDS, Petr Kosour


  • Richard Fraser

    Rating:

    3-Oct-2014
    Unexpectedly large room, more like an apartment(room 501). The staff were always happy to help, whether in the breakfast room or the front desk and so friendly. They seem genuinely interested that you enjoy your experience in Prague and in the hotel. And breakfast is excellent. Just ask the staff there to cook you something or a substantial selection off the shelf. I wouldn't look anywhere else when I'm next in Prague.


    • Hotel response

      Dear Mr. Fraser, thank you for this great feedback from you. We are very happy you enjoyed your stay in Prague and in our hotel. We still keep working on improvements and train our staff. Please feel free to contact us directly and we will be more than happy to give you a special VIP price for your next stay. Best Regards, Petr Kosour


  • Denise Lanzo

    Rating:

    28-Sep-2014
    Very helpful and friendly staff.


    • Hotel response

      Dear Mr. Lanzo, thank you for your nice feedback. We work hard as a team to get the best possible experience from our guests. We still keep working to improve our services to fulfil the wishes of our guests. Please feel free to contact us directly if you plan to return to Prague. We will be happy to welcome you back. Best Regards, Petr Kosour


  • Hotel guest

    Rating:

    21-Aug-2014
    The staff were very friendly and very hard working. Offered eggs and bacon for breakfast. Service was very good as was housekeeping. My criticism would be that the fridge was not particularly cold and probably needs replacing. Enjoyed our stay here and the location was good.


    • Hotel response

      Dear Mr.Robin, thank you for your feedback. We value it a lot, so we can still improve our services. We are working hard as a team to be sure our guests have the best impression and experience possible. We are currently in the process of replacing some furniture and equipment of the room. We will check and make sure the fridge is all right. Thank you and we will be happy to welcome you back again in the future. Please do not hesitate to contact us directly via mail and we will give you a special VIP price. Best regards, Petr Kosour


  • Hotel guest

    Rating:

    14-Jul-2014
    We spent seven days at the hotel, and were very happy with the place. The beds were comfortable, the kitchen was well equipped and the breakfast was nice (if a tad repetitive). Our only difficulty was with the tiny elevator - we were travelling with a small baby and fitting into the elevator with baby and stroller was difficult to say the least. Apart from that, we had a very pleasant stay at the hotel.


    • Hotel response

      Dear Mr. Khanna, thank you for your feedback. We are happy you enjoyed your stay in our hotel and in Prague. We appreciate your comments and keep working on upgrading the equipment and services for our guests. However particularly the size of the elevator is unfortunately limited by space and the construction of building. We are sorry for this inconvenience. Nevertheless we will be very pleased to welcome you back. Please do not hesitate to contact us directly for your next stay in Prague and we will offer you a special discounted price. Thank you. Yours sincerely, Petr Kosour